Terms and Conditions
Effective Date: 11 February 2019
Welcome to alpha-herb.com (“Website”). This Website is owned and operated by Regenifi Naturals LLP (“Company”, “we”, “us”, or “our”). By accessing or using this Website, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our Website.
1. Use of the Website
You agree to use this Website for lawful purposes only. You must not use this Website in any way that may damage, disable, or impair the Website or interfere with other users.
2. Eligibility
You must be at least 18 years of age, or the age of majority in your jurisdiction, to purchase products from this Website.
3. Product Information and Disclaimer
All information provided on this Website, including product descriptions, blog content, and customer communications, is for general informational purposes only.
Our products are cosmetic topical formulations intended for external use only. They are not intended to diagnose, treat, cure, or prevent any disease or medical condition.
Individual experiences may vary depending on personal sensitivity, application, and other factors. No specific results are guaranteed.
4. Orders and Payment
All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our sole discretion.
Payment must be made in full before dispatch. We use secure third-party payment processors and do not store payment card details.
5. Shipping, Delivery and Import Duties
We aim to process and dispatch orders promptly. Delivery times are estimates and may vary depending on destination and external factors beyond our control.
The customer is solely responsible for any import duties, taxes, customs fees, or other charges that may apply in the destination country.
We are not responsible for delays caused by customs clearance, postal services, or courier providers.
It is the customer’s responsibility to provide accurate shipping information. We are not liable for lost, delayed, or undelivered shipments due to incorrect or incomplete address details provided at checkout.
6. Returns and Refunds
If you are not satisfied with your purchase, please refer to our Refund & Returns Policy.
We reserve the right to deny refunds for products that have been opened or used, unless defective or required by applicable consumer protection laws.
7. Intellectual Property
All content on this Website, including text, images, graphics, logos, and formulations, is the property of Regenifi Naturals LLP or its licensors and is protected by applicable intellectual property laws.
Unauthorized use, reproduction, or distribution is prohibited.
8. Limitation of Liability
To the fullest extent permitted by law, we disclaim all warranties, express or implied.
We shall not be liable for any indirect, incidental, or consequential damages arising from the use of this Website or products purchased through it.
9. Indemnification
You agree to indemnify and hold harmless Regenifi Naturals LLP and its affiliates from any claims, liabilities, damages, or expenses arising from your use of the Website or breach of these Terms.
10. Privacy
Please refer to our Privacy Policy for details on how we collect, use, and protect personal data.
11. Modifications
We reserve the right to update or modify these Terms at any time. Changes take effect upon posting on the Website.
12. Governing Law
These Terms are governed by the laws of the United Kingdom.
13. Contact Information
Regenifi Naturals LLP
Email: support@alpha-herb.com
London, United Kingdom