Customer Satisfaction & Support Guarantee

We are committed to making sure you have the best possible experience with Alpha-Herb.

You may request a refund within 360 days of purchase, subject to the terms below.

Our Approach

Every individual may experience the product differently. That’s why we don’t just offer a refund policy — we provide ongoing support to help you find what works best for you.

If you have any questions about usage or need guidance, simply reach out — we’re here to help.

How It Works

If you are not satisfied with your purchase, contact our support team with your order details.

In most cases, there is no need to return the product.

Support First

Before requesting a refund, we encourage you to contact us so we can help you get the most out of your purchase.

Our team can guide you step by step to help you find your ideal routine.

Eligible Orders

Refund requests may be submitted for purchases made through:

• alpha-herb.com

• Amazon

• eBay

• Etsy

Please include your order number when contacting us.

Important Notes

• Individual experiences may vary

• This policy is designed to ensure a fair customer experience

• Refunds do not imply or guarantee specific results

We reserve the right to request additional information and to decline claims in cases of abuse, repeated requests, or suspicious activity.

How to Contact Us

Email: support@alpha-herb.com
You may also contact us via WhatsApp or Telegram.

Refund Processing

Approved refunds are processed within 1–3 working days.
Please allow additional time for your payment provider to complete the transaction.

We’re here to support you every step of the way.